Since the outbreak of the COVID-19 pandemic, our customers and our employees both have concerns. Our employees are concerned with what workplace protection is available and in place. They also want to know how this will affect their jobs. Our customers are concerned about how the pandemic will affect their shipments.
When it comes to our employees, we educate them in accordance to the recommendations from the Centers for Disease Control (CDC) and the World Health Organization (WHO) on how to prevent exposure and the spread of the virus. We have identified workplace risk levels, and put measures in place to reduce these levels. Flexible work hours have been established to help maintain proper social distancing and providing the extra flexibility that our employees may need to accommodate family and child care needs. We have stressed to our employees the importance of self-monitoring their body temperature for fever, and the other symptoms associated with COVID-19. If any of these symptoms exist, the employee is not to report to work and should self-quarantine at home until the fever and symptoms have resolved for at least 72hrs without medication. Our attendance policy has been modified to accommodate the necessary time off for employees with COVID-19 symptoms.
To ensure proper support in fulfilling customer order demand, we have developed a supplier risk level evaluation system. We have regular, ongoing communication with our supply chain, and pay extra attention to those suppliers that are either single source, located in a geographically high-risk area, or that supply custom-fabricated parts. We have increased our cross-training process through all operations of our company — from sales order entry through shipping the finished product out the door. We have also partnered with a temporary employment agency that can quickly fulfill staffing needs for any spikes in customer demand and/or special needs.
Ohio Governor Mike DeWine and the Department of Health have issued the “DIRECTOR’S STAY AT HOME ORDER,” which was signed on March 22, 2020, by Amy Acton, MD, MPH, director of health. The order mandates that all persons stay at home unless engaged in essential work or activity. Based upon the products that we manufacture, McGregor and Associates is classified as an “Essential Supplier to Essential Business and Operations,” as noted in section 12 line Q.
We will continue to monitor the CDC and the WHO for their recommendations to help prevent exposure and the spread of the virus. We are committed to following any new and developing requirements. We are committed to ensuring the safety of our staff and community. If any changes arise that will prevent us from fulfilling customer order requirements, we will notify those customers immediately.
Daniel Schmidt, president
March 24, 2020